1. Can I redeem the coupon right now?

Yes, you can use it right now. You can club this coupon with any offers running currently.

2. Till when can I redeem this?

The coupon is valid on 14th, 15th, 16th & 17th September 2018.

3. What’s the minimum shopping cost to redeem this coupon?

The coupon is applicable on a minimum purchase of Rs.750.

4. Can I use this coupon online and offline both?

Yes, it is applicable in stores and online.

5. Where do I drop off my bra?

You can bring your bras to any of the 28 Zivame stores across India or courier them to Zivame office or The Thuli Trust, Chennai.
Thuli Trust- The Thuli Trust, No. 51, 1st Main Road, Gandhi Nagar, Adyar, Chennai 600020
Zivame office address- Actoserba Active Wholesale Private Limited
#73,74, 1st Floor, Patel Krishna Reddy Colony,
Domlur Layout, Bangalore - 560071

6. Can I use this coupon in your partner stores?

Sorry, it is currently not applicable in our partner stores.

7. Can I club this coupon with other discounts and offers? Can it be paired with any other coupon/offer going on?

Yes, it can be clubbed with other discounts and offers.
No, It cannot be paired with any other coupon.

8. Can I redeem this on other brands online (Enamor, Triumph, Amante)?

Yes, you can.

9. If I redeem the coupon and I want to exchange the product, will I get same coupon amount on my next shopping?

If products are returned, coupons once applied cannot be used again.

10. Is it applicable on the discounted products as well?

Yes

11. If I donate more than one bra, will I get more coupons?

Yes, you get one coupon for each bra donated (a maximum of 5 coupons)

12. Can I donate more bras for one coupon as well?

There is no limit on the number of bras you can donate. One coupon will be given for each bra donated and the maximum coupons one customer can avail is five.

13. Can I donate garments other than bra?

As long as they are in good condition, you can donate Shapewear, Nightwear and Swimwear too.

14. Can I gift this coupon to someone else?

Yes, you can gift these coupons to others but each coupon can be applied only once.

15. Which NGO organization are you associated with?

Zivame has joined hands with Thuli, an NGO, to make the bras available to women in need.

16. What is the return policy of the product which I buy during this offer?

It remains the same as our return policy for other products.
Zcoins/refund will be the same amount paid by customer.
If products are returned, coupons once applied cannot be used again

17. What are you going to do with the donated bras?

Zivame has joined hands with Thuli, an NGO in Chennai, to make the bras available to women in need. The Thuli Trust will ensure that the bras go through a quality check and are sanitised before making them available to women.